Privacy Policy

Privacy Policy – Prime Golf Escapes B.V. 
Last updated: March 26, 2026 

At Prime Golf Escapes B.V. (“we”, “us”, “our”), we value your privacy and are committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, your rights, and how we safeguard your data when you interact with our website, app, and services related to luxury golf accommodations. 
We comply with the General Data Protection Regulation (GDPR) and other applicable privacy laws. 

1. Who we are 
Prime Golf Escapes B.V. 
Email: info@primegolfescapes.com 
We are the data controller responsible for your personal data, meaning we determine how and why your personal information is processed. 

2. Definitions 
● Personal Data: Any information that identifies you directly or indirectly, such as 
name, email, phone number, payment information, or other identifiers. 
● Users: Guests or property managers using our platform. 
● Guests: Individuals seeking to book luxury accommodations via our platform. 
● Property Managers: Owners or operators listing accommodations on our platform. 
● Third Parties: Service providers or partners who assist us in delivering our services. 

3. Information we collect 
We collect personal data in several ways: 
a) Information you provide 
When you register, book, or list properties, we may collect: 
● Name, email address, phone number, and date of birth. 
● Profile details, address, and language preference. 
● Optional information you provide via forms, surveys, or communications with our support team. 

b) Information collected automatically 
When you use our website or app, we may automatically collect: 
● IP address, device information, browser type, and operating system. 
● Pages visited, search queries, bookings, and interactions on our platform. 
● Cookies and tracking data, including analytics and performance data (see our Cookie Policy). 

c) Information received from third parties 
If you use social login or other third-party services (e.g., Google or Facebook), we may receive information such as registration data, profile details, and contact information according to the privacy settings you have provided to those services. 

4. How we use your personal data 
We use your personal data for several purposes: 
1. Providing our services – Handling bookings, facilitating communication between guests and property managers, and processing payments. 
2. Identity verification & security – Preventing fraud and ensuring the safety of users. 
3. Customer support – Responding to inquiries and assisting with bookings. 
4. Marketing communications – Sending newsletters, offers, or promotional messages based on your consent. 
5. Analytics & research – Improving our platform and services through aggregated, anonymized data.

5. Legal obligations – Complying with applicable laws, regulations, or legal requests. 
We only process personal data if we have a legal basis: 
● Performance of a contract: To manage bookings and payments. 
● Consent: For newsletters, marketing, or optional services. 
● Legitimate interests: For fraud prevention, service improvement, and statistical analysis. 

6. Sharing your data 
We do not sell your personal data. We may share data with: 
● Payment processors for handling transactions securely. 
● Hosting and IT service providers to maintain and optimize our platform. 
● Analytics and marketing partners for anonymized insights and targeted communications. 
● Legal authorities if required by law. 

All third parties are contractually bound to protect your personal data. 

7. Data retention 
We retain your personal data only as long as necessary for the purposes described, including: 
● Maintaining accounts and bookings. 
● Complying with legal obligations. 
● Resolving disputes or enforcing agreements. 

8. Security 
We implement appropriate technical and organizational measures to protect your 
personal data against unauthorized access, loss, or misuse. All communications with our servers are encrypted (HTTPS), and our servers and apps follow industry-standard security practices. 

9. Your privacy rights 
You have the following rights under GDPR: 
● Access: See what personal data we hold about you. 
● Rectification: Correct any inaccurate or incomplete data. 
● Erasure: Request deletion of personal data. 
● Restriction: Temporarily limit the processing of your data. 
● Data portability: Receive a copy of your data in a structured format. 
● Withdraw consent: Revoke consent for processing based on consent (e.g., marketing). 
● Lodge a complaint: Contact the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) if you feel your rights are not respected. 

You can exercise your rights by contacting us at info@primegolfescapes.com. We may request identification to verify your identity before processing requests. 

10. Updates to this Privacy Policy 
We may update this policy from time to time to reflect legal, technical, or business changes. We encourage you to review it regularly. 

11. Contact 
For questions about this Privacy Policy or to exercise your rights: 
Prime Golf Escapes B.V. 
Email: info@primegolfescapes.com